- Same Day Dispatch.
- Remote UK Locations.
- Republic of Ireland (schools) deliveries.
- Rest of the world.
Same Day Dispatch
Orders placed online before 3:00pm Monday - Friday (excluding public holidays and our Christmas shutdown period) are always dispatched the same day provided the goods are in stock.
If the goods are not in stock we will endeavour to contact you as soon as possible to discuss a dispatch date.
If your order is received before 3:00pm (Monday to Friday) and is in stock it will be dispatched that day and may be delivered the following day.
Due to the low cost of a lot of our goods we are not able to ‘hide’ the cost of delivery in the price of an item. However we charge delivery at a sensible price that reflects what it costs us to send an order. If you live on the UK mainland and don’t have any large materials in your order it will cost £3.95 (£4.74 including VAT) if you spend less than £40 (£48 including VAT).
Delivery is free on orders of £40 or more (£48 including VAT) unless it contains large materials in which case a delivery charge applies.
If your order is over £50 in value or more than 1kg in weight and shipping to the UK, then it will be sent on a guaranteed next working day courier service (signature required. Note: Some remote areas take two days). Otherwise it will be sent by first class mail. All orders to customers with account facilities that are over £20 will be sent by UPS. All online orders over £20 will be sent via Royal Mail 1st Class Signed For at no additional cost.
If you are ordering in the UK and you know you're not going to be in to sign for your goods you can have it delivered to an address of your choice. Simply specify a different address during the checkout process.
You can see more details of charges in the table below.
|Order value||Delivery UK - most locations||Delivery UK - Remote locations|
|Under £40 (£48 including VAT)||£3.95 (£4.74 including VAT)||£3.95 (£4.74 including VAT)|
|£40 to £200 (£48 - £240.00 including VAT)||Free||£15 (£18.00 including VAT)|
|Over £200 (£240.00 including VAT)||Free||Free|
|Any Perspex / Plywood / MDF / Styrofoam order||£6.50 (£7.80 including VAT)||£18.00 (£21.60 including VAT)|
You also have the option to upgrade any order to a premium UPS service. In most central UK locations: Standard is next working day 9am-5pm (included as default for orders over £50 or more than 1kg in weight), Express is next working day before 10.30am, Saver (sometimes called Express Saver) is next working day before 12.00 noon and Worldwide Express Plus is next working day before 9.00am.
Remote UK locations
If the start of your postcode is listed below then you will be charged the remote location rate:
AB37-AB38, AB44-AB45, AB53-AB56, BT, CA18-CA27, HS, HS1-HS9, IM, IV7, IV9-IV12, IV14-IV28, IV30-IV32, IV36, IV40-IV56, JE, KA27-KA-28, KW, LA15-LA23, PA4-PA7, PA20-PA38, PA41-PA49, PA60-PA78, PA80-PA88, PH17-PH26, PH30-PH44, PH49-PH50, PO30–PO41, TR21-TR25, ZE
Typical delivery time 48 hours.
Republic of Ireland (Schools) deliveries
|Order value||Delivery Republic of Ireland|
Account customers only. Typical delivery time 2 to 3 working days.
Rest of the world
We ship to the following countries:
- Czech Republic.
- Hong Kong.
- New Zealand.
- South Korea.
- United States.
These orders are sent via UPS, and the cost is dependant on the service you choose at checkout. Alternatively you can choose the free collection option and have your own courier collect it from us.
International orders can only be shipped to the registered card address.
Please note: International orders may be charged import duty dependant on local import laws and duty rates. These charges are usually billed to you directly from UPS.
Delivery times vary for international orders depending on the service selected and the destination. You can see the delivery time and cost at the shipping stage, or by using the shipping estimator from within the shipping basket. Times in red show the latest UPS will deliver.
If you would like to collect your order, or use your own courier then there is an option you can select during checkout. We do not charge a packaging or handling fee for this service, and you will receive an email when your order has been processed, you can collect half an hour after receipt of this email.