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Website usage policy

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Kitronik's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Kitronik' or 'us' or 'we' refers to the owner of the website. Our company registration number is 05602752. The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Cookie Policy

A cookie is a small text file stored on your device.

Our Cookies help us to:

• Make our website work as you'd expect
• Improve the speed/security of the site
• Continuously improve our website for you
• Make our marketing more efficient

We do not use cookies to:

• Collect any personally identifiable information (without your express permission)
• Collect any sensitive information (without your express permission)
• Pass data to advertising networks
• Pass personally identifiable information to third parties

Specifically we use the following cookies on www.kitronik.co.uk:

Necessary functional cookies:

• Concrete5 (Session cookie, expires when you close the website).
• JsessionID (Session cookie placed by Sagepay our secure checkout partner - expires when you close website)
• NSC_ (Session cookie placed by Sagepay our secure checkout partner - expires when you close website)

Functionality cookies:

• ccmShowCurrencyMode (Cookie used to track your currency preferences - expires after two weeks)
• ccmShowTaxMode (Cookies used to track your VAT preferences - expires after two weeks)

Performance cookies:

• _utma
• _utmb
• _utmc
• _utmz (All four of these cookies are placed by Google Analyitcs which is the software we use to monitor page popularity, source of visits and other information we use to improve our website).

Consent:

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we will assume consent to use all of the cookies laid out in the table above. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so is likely to affect the way our site functions for you. If you choose to modify your browser settings to block some or all of the cookies you do so on the understanding that certain parts of the site may not function correctly, and no preferences will be stored by us, specifically:

• Currency and VAT preferences cannot be remembered between sessions

Additionally we use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website and service, as well as helping us to identify where our visitors come from.

Declining:

If you wish to use our website without the use of cookies you can do so by modifying your browser settings, we have provided links for most browsers below to assist in this:

How to manage cookies in Internet Explorer:

IE5:  http://support.microsoft.com/kb/196955

IE6: http://support.microsoft.com/kb/283185/EN-US

IE7, 8 & 9:  http://support.microsoft.com/kb/278835

How to manage cookies in Firefox:  http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

How to manage cookies in Google Chrome:  http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647

How to manage cookies in Safari:

Safari 4 for Windows:   http://support.apple.com/kb/HT3657

Safari 4 for Mac:  http://support.apple.com/kb/HT3643

How to manage cookies in Opera:  http://www.opera.com/browser/tutorials/security/privacy/

Privacy policy

This privacy policy sets out how Kitronik uses and protects any information that you give Kitronik when you use this website.

Kitronik is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Kitronik may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1/11/2010.

What we collect

We may collect the following information:

• Name and job title.
• Contact information including email address.
• Demographic information such as postcode, preferences and interests.
• Other information relevant to customer surveys and/or offers we gather.

What we do with the information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.